After-sales service

Following the innovation-based, market-oriented, benefit-centered, and management-guaranteed business policy, Zhengzhou Huatong Machinery Co.,Ltd are committed to innovation and technical progress, and strive to keep the company in a leading position in this technology field and industry.

  • Zhengzhou Huatong Machinery Co.,Ltd.
     

    Professional test workshop

    Our factory has a professional test workshop where various sample machines are installed for customers to test for free. Seeing is believing. Customers can conduct third-party inspections on the fineness and place orders if they are satisfied with the inspection results. In order to reduce customers' visits, customers can send materials first for our tests, and then bring materials themselves to our factory for test again if they accept the fineness, which can avoid false advertising and promise of some manufacturers. 

  • Zhengzhou Huatong Machinery Co.,Ltd.
     

    Warranty 

    We provide one-year warranty for the whole machine, and original spare parts for life.

  • Zhengzhou Huatong Machinery Co.,Ltd.
     

    Training of personnel

    We provide installation and commissioning and personnel training.

  • Zhengzhou Huatong Machinery Co.,Ltd.
     

    Goods in stock

    Most models are in stock, and can be ready and sent soon after confirmation of orders.

  • Zhengzhou Huatong Machinery Co.,Ltd.
     

    Consignment

    We can consign for shipment promptly.

Genuine accessories

We provide you with all original accessories of the equipment produced by our company, which are reliable, stable and durable.

Services

After years of exploration, our company has established a complete and effective service system, and formed an experienced service team. We provide the most professional technical training, and send professionals to guide the installation and commissioning of equipment on site. We create customer files, and place equal attention to the traditional door-to-door services and on-line services. Our considerate and efficient services have won wide praise from customers.

One-stop service

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    Pre-purchase

    Give detailed and professional answers to customer inquiries; recommend the most suitable materials, the most practical models and different configurations for customers to select according to their own business needs.

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    During purchase

    Show the specific configuration and crushing effect of the equipment to customers.

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    Post-purchase

    Send professional after-sales personnel to provide technical training and operation guidance until the equipment runs stably.

Service concept

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    Customer-oriented

    Provide customers with full-range services;

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    Service-centered

    Customize the most valuable products for customers

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    Quality-focused

    Serve customers in all aspects